Tell us what you need.

Grocery & Store Errands

This service can be recurring or scheduled and may include up to 2 different stores within a 5-mile radius.

• $18.99 per additional store
• Recurring requests available
• Scheduled requests available

Restaurant & Food Pickup

OR $24.99 flat rate up to 10 miles

Pickup from a store or restaurant with the ability to include up to 2 stores or restaurants within a 5-mile radius.

Package & Courier Delivery

Can be scheduled for pickup and delivery.

• Customer must ensure the pickup and drop-off location is open.
• A minimum 2-hour grace period is required.
• Customer must provide the complete and accurate address.
• Customer must coordinate access for retrieval and delivery.

Pharmacy Pickup

OR $14.99 flat rate up to 10 miles

Pharmacy pickup coordination where permitted. This service can be recurring and scheduled.

Airport Transportation Coordination

5-mile minimum · No stops

OR $25 flat rate up to 20 miles · No stops

• 3 passengers maximum
• 2 large or 3 medium-sized pieces of luggage
• Pickup: New Orleans & surrounding areas
• Drop-off: New Orleans & surrounding areas, Mandeville, Slidell, Belle Chasse, Independence, Baton Rouge, Biloxi and Gulfport

Dry Cleaning & Laundry

Pickup and return coordination within a 5-mile maximum service area.

Returns & Exchanges

Up to 5 miles · +$3/mile after 5 miles

Customer must complete the return or delivery form in person or by email.

• Customer must be available at scheduled pickup for confirmation and exchange.
• We do not handle unattended packages or goods.

Wait-in-Line Assistance

OR $0.80/minute

Available in New Orleans and surrounding areas only.

Flowers, Gifts & Special Deliveries

Drop-off — $12.99 + cost of arrangements

Leave on a porch, hotel front desk, place directly in your hands or another approved drop-off location.

Deliver to Recipient — $19.99 + cost of arrangements

Direct recipient delivery at work, on a date, at a hospital or another approved location.

Hotel & Visitor Assistance

Concierge assistance for hotel guests and visitors based on the specific request, timing and service requirements.

Business Concierge

Flexible concierge assistance for businesses, professionals, clients, guests and business-related requests.

Senior Outdoor-Adventure Assistance

Mileage to/from outing: $1/mile

For individuals with limited mobility who want to get out of the house, attend appointments, enjoy activities and spend time in the community.

• Short-walk companion
• Appointment accompaniment including dentist, eye doctor, physical therapy and similar appointments
• Concerts, restaurants, jazz clubs, festivals, movies, aquarium visits, bingo, museums, cat adoption cafés and more
• Pickup assistance
• Drop-off assistance
• Video, verbal and text updates
• Feedback journals
• 1 guest permitted
• 1 collapsible compact walker or rollator permitted
• 4-hour maximum outing per day
• 20-mile maximum from starting destination

Pet Care Coordination

Coordination only

• Vet appointment & scheduling
• Grooming/spa appointment & scheduling
• Pet-sitting screening/consulting
• Pet food/toy shopping — in-person +$12.99
• Pet playdate finder
• And more

Automotive Assistance

New Part Retrieval — $35

Finding and retrieving a new part from businesses such as Firestone, AutoZone and similar retailers. Cost of the part is not included.

Used Part Retrieval — $95

Finding and retrieving a used part from locations such as Pull-A-Part, junkyards and similar sources. Cost of the part is not included.

• +$0.50/mile to delivery location
• 40-mile delivery maximum
• Available 24/7 including holidays
• 100-lb weight limit
• Service fee must be paid in full before retrieval
• Multiple items allowed when deemed lightweight and circumstances allow

Home Service Coordination

• Criminal background screening for housekeepers, roofers, plumbers, electricians, gardeners, chauffeurs, butlers, painters and other service professionals
• Interviewing
• Local, national & international search
• Physical findings and analysis handoff
• Local: 1–2 business days
• National: 3–7 business days
• International: 8–12 business days
• And more

Lost Item Recovery

Concierge assistance locating, coordinating and attempting retrieval of a lost or forgotten item.

Moving Assistance

Per person

Up to 3 people at a time.

Childcare Coordination

• Periodic criminal background checks, driving records and reference checks
• Local and/or national screening
• Interview screening
• Payroll consulting
• Employee insurance consulting/coordination

Event Assistance

• Day-Of Support — $99–$299
• Basic Coordination — $179–$249
• Partial Planning — $149–$699
• Full Planning — $899–$4,999
• Luxury Planning — $1,499–$9,999
• VIP Concierge — $11,999–$18,999

Reservation / Appointment Coordination

Assistance coordinating eligible appointments, reservations and scheduling requests.

Shopping Assistance

Free delivery up to 5 miles

In-person shopping assistance based on your request, preferences and approved purchase instructions.

Pickup & Drop-Off

Scheduled pickup and drop-off assistance based on the item, location, timing and request requirements.

Special Request / Custom Concierge

Don't see exactly what you need? Tell the concierge what you're trying to accomplish and we'll discuss whether Bon Temps NOLA can assist.