Dispatch Board Concierge • Tasks • Helpers • Verification
SMS Helper Availability Active
Incoming Requests 3
Open Tasks 4
Active Tasks 2
Helpers Available 3

Incoming Requests

Approval Queue
Tina • Grocery Assistance
Needs Approval

Customer requesting grocery assistance and side-door delivery.

Open Tasks

Waiting For Helper
BT-001 • Grocery Assistance
Open

Task approved and waiting for helper assignment or blast.

Operator PIN View Auto-generated PIN: 482
Customer Notes Please place groceries near side door.
Coordinator Notes Require proof image and PIN verification before completion.
Operator Notes Priority repeat customer.

Assign / Blast

Operator Control
Selected Task
Ready

Task waiting for helper acceptance or assignment.

Active Tasks

Locked
BT-003 • Grocery Assistance • Kelly
Active

Kelly accepted first. Remaining helper links automatically expired.

Coordinator Notes Client notified Kelly is assisting in Blue Honda Accord.
Customer Notes Please add eggs if available.
Operator Notes Call Kelly directly if client modifies order again.
PIN Verification Required Helper has 3 incorrect attempts before coordinator intervention required.

Live Task Adjustments

Real-Time Changes
Live Update Feed

Updated: Customer added eggs to grocery request.

Updated: Task amount adjusted from $32 → $42.

Updated: Kelly notified of approved order changes.

Completed Tasks

Verified
Pharmacy Dropoff
Completed

Proof uploaded • PIN verified • Client confirmed successful completion.

Helpers

SMS Availability
Taylor
Available

Last SMS: AVAILABLE • Near Uptown • 96% completion rate

Billy
Busy

Currently handling airport assistance request.

Client Search

Autocomplete
Tina Causey River Ridge, LA • Subscribed
Timothy Brown Kenner, LA • Repeat Client
Tiffany Johnson New Orleans, LA • VIP

Communication Log

Audit Trail
SMS Sent • 4:03 PM
Delivered

“Hi, Kelly will be assisting you today in a Blue Honda Accord.”

Email Sent • 4:04 PM
Delivered

Updated task amount confirmation email executed successfully.