Real helper applications, verification tracking, training completion, risk management, and operational readiness infrastructure.
Government ID uploaded and reviewed.
Vehicle insurance reviewed manually.
Vehicle details validated.
Future optional integration prepared.
Helper acknowledges contractor status.
Assignment expectations documented.
Delivery verification required.
Professional standards enforced.
Task acceptance and workflow training.
AVAILABLE / BUSY / DONE system training.
AWS media upload verification training.
Communication and professionalism guidance.
Repeated no-shows reduce reliability score.
Helper-related refunds logged permanently.
Customer complaint escalation tracking.
Operator can suspend helper assignments.
Kelly Matthews submitted onboarding application.
Marcus Reed completed dispatch onboarding.
April Johnson approved for dispatch access.